Best Choice Care

About this provider

The company will provide a range of services including learning disability or live-in services to clients in the Middlesex area. Our clients are primarily the elderly. We will provide a variety of services, as per our registration, to meet the assessed needs of individual clients. The services will be provided at the service users’ own place of residence. The services offered fall into four main areas:

Personal Care
• Personal Hygiene (bath/shower etc.)
• Toileting needs
• Meal preparation
• Mealtime assistance
• Grooming

Mobility
• Moving around the house
• Getting in and out of bed
• Assisting with the use of simple and appropriate equipment
• Outings to shops, post office, etc.
• Daytime activities
• Any other requested services by the individual clients in accordance with our registration

Household Tasks

• Housework
• Shopping
•Washing/ironing clothes
• Collecting pensions, prescriptions, etc.
• Paying bills

Social Interaction
• One to one discussion
• Keeping in touch with family and friends of the clients
• The pursuit of hobbies and interests
• Moving and handling
• First aid
• Food hygiene
• Infection control
• Health and safety
• Care and protection of vulnerable adults
• Other specialist needs, including peg feeding, dementia care and palliative care

Key Staff and Carers
The company’s director Parshant Setia, is qualified and experienced in managing healthcare services he will also be the registered manager. He is adequately qualified with a Bachelor’s degree in occupational therapy. He has over 16 years of experience working in the Adult social Care, NHS and private sector. He specialises in providing comprehensive Occupational Therapy assessments, Manual Handling assessment, Double handed care reviews and rehabilitation of the elderly in community setting. He has experience of managing & leading teams and to supervise junior staff. He has extensive experience working in the care field as an occupational therapist.
He will be supported by Sumit Taneja, who was working in the NHS and private sector for the last 10 years. Sumit specialises in providing comprehensive physiotherapist assessments and rehabilitation of the elderly in community setting and has experience of leading teams and supervise junior staff. He is adequately qualified; able to offer physiotherapy assessments and treatments for various conditions.
The company also will get professional assistance from various other registered and qualified nurses and midwives as and when required.
Other individuals involved in the running of Best Choice Care Limited:
The employees of the company will, including the manager of the new location, undergo rigorous and regular training. The company will ensure that the carers are regularly equipped with suitable and necessary training, appointed after satisfactory DBS checks and obtaining of appropriate and relevant references.
We put in place policies and procedures relating to staff recruitment and selection.
For home care services, we implemented a robust and effective recruitment process in place, that ensures people are supported by staff members who are fit to carry out their roles and responsibilities, and who are suitable to work with people who use the services we provide.
Once up and running, we will have a lengthy three-stage recruitment process to ensure that, as far as possible, the right person is employed. As part of the recruitment process, if considered appropriate, the people receiving the service would be involved in the selection process. Pre-employment checks are undertaken before staff begin working at Best Choice Care Ltd. These checks include reviewing the CV and fully completed application form, which includes details of the person's education and employment history. We then aim to discuss any gaps in the person’s employment history and the reasons documented therein. We always ensure that full and satisfactory Disclosure and Barring Service (DBS) checks are completed. A check also includes a minimum of two relevant references, including one from the person's most recent or current employer.
We ensure that photocopied documents are kept by us, such as proof of identity and proof of address. The deputy manager always ensures that all photocopied documents are signed and dated by the person taking the photocopy as proof of authenticity.
New staff members undergo a period of induction, which includes core skills training and additional training in topics related to the needs of the people who use our service. Our induction training is in line with Skills for Care Common Induction Standards.
Our policy is that new staff members for the first two weeks of employment shadow a senior member of staff and work supernumerary, as well as being fully supported by the team leader. The first six months of employment is considered a probationary period whereby a contract could be terminated if an individual was not suitable to work in the service.
Please note that our services will be person-centered and will promote as much independence as possible with set goals to improve the individual's abilities, and to promote each individual's rights and independence as a member of the community.
We, as a service provider, aims to provide our service users a first-class and safe service at all times, and in all circumstances. Our aim is to take steps and make necessary arrangements to assess and predict any unprecedented and unfortunate occurrences.
Risk assessment, care planning and the safety of service users will form the basis of our practice. Complex and other unforeseen situation or circumstances will be attended to with utmost care and confidence in accordance with our policies and procedures as well as the national framework such as safeguarding processes.
We want to ensure that service users receive the very best standard of care and support in their own homes.